Lead Hand Operator


Lead Hand Operator

Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 125-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you’re looking for new opportunities, people who care and work that matters, apply today to find a career where you matter more. Check out epcor.com/careers to find out more.

With over 100 years of experience, EPCOR Water Canada works with industry, municipalities and communities to design, build, finance and operate water and wastewater treatment plants, distribution and collection systems. We serve more than 85 communities and industrial sites in B.C., Alberta and Saskatchewan, making sure that the water exceeds public health, environmental and industrial requirements.

Brief Description:

Are you looking for a challenging opportunity where you will be able to use your leadership, communication and problem solving capabilities to take your career to the next level? Do you want to be part of an innovative company that is a growing, industry-leader in the area of water and wastewater treatment?

If so, EPCOR Water Canada has an exciting opportunity for one (1) full-time permanent Lead Hand Operator position based out of their Mine Water Treatment facility at Britannia Beach, British Columbia.

EPCOR’s Britannia site is a Class II Water Treatment Facility and treats Acid Rock Drainage flowing through abandoned mine tunnels of the former Britannia Copper Mine. The treatment process removes copper and other heavy metals as well as managing the acidity levels before releasing the water into Howe Sound.

As a Lead Hand Operator, you possess highly developed leadership skills and are a team-oriented, self-motivated individual. Your exceptional interpersonal skills enable you to build rapport quickly with others, create a positive influence, motivate team members, and ensure the safe and efficient operations of the plant. Reporting to the Site Manager, you will ensure results through the supervision, coordination and execution of operations by overseeing and undertaking the work of staff, equipment operators and sub-contractors.

Detailed Description:

The accountabilities for this position include, but are not limited to, the following:

  • Ensuring compliance with British Columbia legislation as it relates to mine water treatment facilities
  • Ensuring compliance with performance and reporting requirements within the operating contract
  • Supervising, coaching and ensuring optimal performance of operating staff
  • Assisting in the delivering of training for new and existing Operators
  • Planning and coordinating operating, maintenance and capital work activities.
  • Customer, stakeholder and regulatory contact and reporting as required.
  • Participating in the operations’ on-call rotation
  • Assisting with site operations and maintenance tasks as required
  • Troubleshooting day-to-day operational issues and developing solutions to rectify these issues
  • Coordinating daily /weekly safety briefing/discussion and overseeing site HSE permit program
  • Other related duties as required

Job Requirements:
The successful candidate will possess the following qualifications:

  • Grade 12 diploma or equivalent
  • Minimum of Level II certification in Water Treatment is required.
  • Individuals possessing less than this level of certification will not be considered.
  • Wastewater Treatment and other certifications will be considered an asset.
  • Two year diploma in Water or Wastewater treatment is highly desirable
  • Minimum of 5 years of directly related operating experience in water and/or wastewater fields.
  • Previous supervisory experience preferred
  • Mechanical aptitude
  • Experience with quality management systems will be considered an asset.
  • A willingness to maintain and upgrade certifications
  • Demonstrated proficiency in Microsoft Office and an affinity to learn other software systems as required.
  • The ability to collect, understand, manipulate and report data are critical to this position. Writing skills are essential.
  • Valid Class 5 Driver's License (with 6 demerits or less). A Driver Abstract will be required.

The ideal candidate for this position will demonstrate excellent leadership and customer service skills in order to ensure client satisfaction and maintain positive relationships with both internal & external stakeholders. The candidate’s customer service orientation will be supplemented with highly developed oral and written communication skills, keen attention to detail, and a high degree of accuracy.

This position requires excellent planning and organization skills as well as the ability to apply knowledge and problem-solving skills in a timely manner to respond to issues. Our best candidate will work effectively within a team dynamic as well as with minimal supervision.

  • Health and safety are integral to EPCOR’s work, and we strive to maintain a zero-injury organizational culture. As the successful candidate, you possess a high level of safety awareness and demonstrate safe work practices at all times. You will also be required to actively participate in safety and other job-related training.
  • Additional Details:
  • Jurisdiction: OSH; Class: 4602
  • Wage: $43.83 per hour
  • Britannia Beach Housing Allowance: Full-time permanent employees at the Britannia Beach site may qualify for the bi-weekly housing allowance program.
  • Hours of work: 8 hours per day, 40 hours per week. Employees may be scheduled to work any day of the week, Monday through Sunday, depending on the current shift schedule.

The successful candidate may be entitled to a relocation package!

Commencing on the first day of employment, permanent EPCOR employees enjoy a variety of benefits, including:

  • Competitive salary
  • Britannia Beach Housing Allowance
  • Paid vacation
  • Flexible benefits plan
  • Access to internal and external career development programs
  • Financial support for personal development
  • Pension Plan
  • Financial support for employee wellness
  • Career opportunities in a wide variety of disciplines and operational areas
  • Financial support for charitable organizations that employees contribute to

Please note the following information:

  • A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

For more information on this exciting career opportunity and to apply, please refer to IRC43016 on the EPCOR Career Website: www.epcor.com/careers.
Application Deadline: July 27, 2018

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