Supervisory & Leadership Skills for Operators

Register nowCourse Overview

The purpose of this course is to provide a basic introduction to management skills within the water and wastewater industry.

You should take this course if you are:

  • Recently promoted to a supervisory or management role, or are interested in advancing to a supervisory or management role in the future
  • Interested in management skills, but not certain if you would like to take the Management Skills Certification Program (MSCP)
  • A certified operator interested in earning continuing education unit (CEU) credits

Learning Objectives

After completing the Supervisory and Leadership Skills for Operators course, you will be able to:

  • Define Supervision and Leadership and how each is applied in a workplace.
  • Identify the core elements of Supervision in a workplace and understand how they are applied.
  • Describe the fundamental elements of managing resources in the workplace
  • Describe the fundamental elements for managing performance
  • Describe the importance of customer service as it relates to supervising people 

CEUs

  • 1.2 related CEUs for small wastewater systems, small water systems, wastewater collection, wastewater treatment, water distribution and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.

 

Delivery Formats

  1. classroom environment using interactive elements and real-life situations in order to make your learning experience as interesting and relevant as possible
  2. Custom training at your worksite. If your workplace would like to offer the course to several employees, please contact us to see if a customized program at your worksite would be a better solution for you!

Pricing

Delivery Option
Price
In-class $529 member / $649 non-member
Custom training  Contact us for details!

 

Upcoming Supervisory and Leadership Skills for Operators

Date Location Instructor Price Registration
March 6 - 7, 2017
University of Victoria
Glenn Galy $529/$649 Register now

 

Registration Information

By computer:
Click on any Register Now button or link (you will need to know the start date of the course you're registering for).
Email, fax or mail:  Complete our registration form and send it back to the BCWWA.
Questions?  Please contact the BCWWA office and we will be happy to help.


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